SOC 43-4051 · Cedar Rapids, IA metro

Customer Service Representatives Salary in Cedar Rapids, IA

The average salary for customer service representatives in Cedar Rapids, Iowa is $46,400 a year ($22.31 an hour), according to BLS estimates for May 2025. The median is $45,510: half of the 3,130 people in this job in the Cedar Rapids, IA metro area earn more than that, half earn less. That average is about the same as the U.S. average for this job ($46,590).

$46,400average per year

$22.31 / hourMedian $45,510Take-home ≈ $38,311

  • $32K10th
  • $38K25th
  • $46KMedian
  • $50K75th
  • $61K90th

median average · bar = middle 50% of workers · how to read it

3,130people in this job
-0%vs U.S. average
#4 of 8Iowa metros
89cost of living (U.S. = 100)
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Customer Service Representatives pay range in Cedar Rapids

New workers and the lowest-paid 10% earn about $32,360 a year or less, while the top 10% make $61,380 or more. The middle half of customer service representatives in Cedar Rapids earn between $37,870 and $50,360.

  • $32K10th
  • $38K25th
  • $46KMedian
  • $50K75th
  • $61K90th

median average · bar = middle 50% of workers · how to read it

Pay levelPer yearPer monthPer hour*
Average$46,400$3,867$22.31
Median$45,510$3,792$21.88
Entry level (25th percentile)$37,870$3,156$18.21
Experienced (75th percentile)$50,360$4,197$24.21

*Hourly figures assume 2,080 paid hours a year. Hourly to annual salary.

Customer Service Representatives pay in Cedar Rapids vs. Iowa and the U.S.

Customer service representatives in Cedar Rapids earn about the same as the Iowa average ($47,740) and about the same as the U.S. average ($46,590). At the median the gap is +2% against the U.S. median of $44,770.

AreaAverageMedian10th pct.90th pct.Jobs
Cedar Rapids$46,400$45,510$32,360$61,3803,130
Iowa$47,740$46,090$32,450$64,54030,100
United States$46,590$44,770$31,750$63,5902,595,750

State and U.S. rows: BLS statewide and national estimates, May 2025, which include rural areas.

Customer Service Representatives salary after taxes in Cedar Rapids

On the average salary of $46,400, a single filer in Cedar Rapids takes home about $38,311 a year, or $3,193 a month and $1,474 every two weeks. Taxes take 17% of gross pay.

Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules). Iowa school district surtaxes (a percentage of state tax in some districts) are not included.

Iowa paycheck calculator: try your own salary

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Is Cedar Rapids a good place for customer service representatives? Pay vs. cost of living

Prices in the Cedar Rapids area are 11% below the U.S. average (BEA price parity 89.0), so the average $46,400 buys what about $52,157 would buy in a typical U.S. metro. This job pays 0.9 times the median wage of all jobs in Cedar Rapids ($49,360). A typical home costs $244,344, or 5.3 years of this average salary before tax.

See what $46,400 is worth in another city

Customer Service Representatives salary in other Iowa cities

Cedar Rapids ranks 4th of 8 Iowa metro areas for this job; Des Moines pays the most ($51,200).

All Customer Service Representatives salaries in Iowa

Highest-paying cities for customer service representatives

San Jose, CA pays this job the most of the metro areas we cover ($63,890).

Customer Service Representatives salary by city

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Reviewed before it counts. Customer Service Representatives in Cedar Rapids, IA.

Customer Service Representatives salary in Cedar Rapids: questions

How much do customer service representatives make an hour in Cedar Rapids?

$22.31 an hour on average, and $21.88 at the median (BLS, May 2025).

What is the entry-level customer service representatives salary in Cedar Rapids?

The lowest-paid 10% earn about $32,360 a year and the 25th percentile is $37,870, a fair guide to starting pay.

What is the customer service representatives take-home pay in Cedar Rapids?

About $38,311 a year ($3,193 a month) for a single filer on the average salary of $46,400. Iowa school district surtaxes (a percentage of state tax in some districts) are not included.

Do customer service representatives earn more in Cedar Rapids than elsewhere?

The average here is about the same as the U.S. average for this job ($46,590).

Sources and how to read this page

  • Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Cedar Rapids, IA (16300). Relative standard error of the mean wage: 0.9%.
  • U.S. and statewide figures: BLS OEWS national and state estimates, May 2025, every employer including rural areas.
  • Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
  • Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
  • Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules). Iowa school district surtaxes (a percentage of state tax in some districts) are not included.
  • Job concentration: location quotient 1.35, this job is 1.4 times as concentrated as in the U.S. overall.

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