SOC 43-4051 · Louisville/Jefferson County, KY-IN metro

Customer Service Representatives Salary in Louisville, KY

The average salary for customer service representatives in Louisville, Kentucky is $44,640 a year ($21.46 an hour), according to BLS estimates for May 2025. The median is $41,600: half of the 13,630 people in this job in the Louisville/Jefferson County, KY-IN metro area earn more than that, half earn less. That average is 4% less than the U.S. average for this job ($46,590).

$44,640average per year

$21.46 / hourMedian $41,600Take-home ≈ $35,621

  • $31K10th
  • $37K25th
  • $42KMedian
  • $49K75th
  • $61K90th

median average · bar = middle 50% of workers · how to read it

13,630people in this job
-4%vs U.S. average
#1 of 6Kentucky metros
93cost of living (U.S. = 100)
Advertisement

Customer Service Representatives pay range in Louisville

New workers and the lowest-paid 10% earn about $31,350 a year or less, while the top 10% make $61,240 or more. The middle half of customer service representatives in Louisville earn between $36,590 and $49,170.

  • $31K10th
  • $37K25th
  • $42KMedian
  • $49K75th
  • $61K90th

median average · bar = middle 50% of workers · how to read it

Pay levelPer yearPer monthPer hour*
Average$44,640$3,720$21.46
Median$41,600$3,467$20.00
Entry level (25th percentile)$36,590$3,049$17.59
Experienced (75th percentile)$49,170$4,098$23.64

*Hourly figures assume 2,080 paid hours a year. Hourly to annual salary.

Customer Service Representatives pay in Louisville vs. Kentucky and the U.S.

Customer service representatives in Louisville earn 5% more than the Kentucky average ($42,440) and 4% less than the U.S. average ($46,590). At the median the gap is -7% against the U.S. median of $44,770.

AreaAverageMedian10th pct.90th pct.Jobs
Louisville$44,640$41,600$31,350$61,24013,630
Kentucky$42,440$38,700$29,440$59,81038,630
United States$46,590$44,770$31,750$63,5902,595,750

State and U.S. rows: BLS statewide and national estimates, May 2025, which include rural areas.

Customer Service Representatives salary after taxes in Louisville

On the average salary of $44,640, a single filer in Louisville takes home about $35,621 a year, or $2,968 a month and $1,370 every two weeks. Taxes take 20% of gross pay.

The Louisville/Jefferson County, KY-IN metro area crosses state lines, so take-home pay depends on the state where you work:

StatePer yearPer month
Working in IN$36,739$3,062
Working in KY$35,621$2,968

Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules). Includes Louisville's local income tax (2.2%).

Kentucky paycheck calculator: try your own salary

Advertisement

Is Louisville a good place for customer service representatives? Pay vs. cost of living

Prices in the Louisville area are 7% below the U.S. average (BEA price parity 93.1), so the average $44,640 buys what about $47,962 would buy in a typical U.S. metro. This job pays 0.9 times the median wage of all jobs in Louisville ($48,370). A typical home costs $283,232, or 6.3 years of this average salary before tax.

See what $44,640 is worth in another city

Customer Service Representatives salary in other Kentucky cities

Louisville ranks 1st of 6 Kentucky metro areas for this job, the best-paid in the state.

All Customer Service Representatives salaries in Kentucky

Highest-paying cities for customer service representatives

San Jose, CA pays this job the most of the metro areas we cover ($63,890).

Customer Service Representatives salary by city

Advertisement

Does this match what you are paid?

Anonymous, no account. Results update as visitors answer.

Share your pay anonymously

Reviewed before it counts. Customer Service Representatives in Louisville, KY.

Customer Service Representatives salary in Louisville: questions

How much do customer service representatives make an hour in Louisville?

$21.46 an hour on average, and $20.00 at the median (BLS, May 2025).

What is the entry-level customer service representatives salary in Louisville?

The lowest-paid 10% earn about $31,350 a year and the 25th percentile is $36,590, a fair guide to starting pay.

What is the customer service representatives take-home pay in Louisville?

About $35,621 a year ($2,968 a month) for a single filer on the average salary of $44,640. Includes Louisville's local income tax (2.2%).

Do customer service representatives earn more in Louisville than elsewhere?

The average here is 4% less than the U.S. average for this job ($46,590).

Sources and how to read this page

  • Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Louisville/Jefferson County, KY-IN (31140). Relative standard error of the mean wage: 0.9%.
  • U.S. and statewide figures: BLS OEWS national and state estimates, May 2025, every employer including rural areas.
  • Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
  • Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
  • Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules). Includes Louisville's local income tax (2.2%).
  • Job concentration: location quotient 1.19, this job is about as common as in the U.S. overall.

Read the full methodology. Spotted an error? Tell us.