Customer Service Representatives pay range in Ponce
New workers and the lowest-paid 10% earn about $21,840 a year or less, while the top 10% make $35,960 or more. The middle half of customer service representatives in Ponce earn between $22,510 and $31,600.
- $22K10th
- $23K25th
- $27KMedian
- $32K75th
- $36K90th
median average · bar = middle 50% of workers · how to read it
| Pay level | Per year | Per month | Per hour* |
|---|---|---|---|
| Average | $28,190 | $2,349 | $13.55 |
| Median | $26,810 | $2,234 | $12.89 |
| Entry level (25th percentile) | $22,510 | $1,876 | $10.82 |
| Experienced (75th percentile) | $31,600 | $2,633 | $15.19 |
*Hourly figures assume 2,080 paid hours a year. Hourly to annual salary.
Customer Service Representatives pay in Ponce vs. Puerto Rico and the U.S.
Customer service representatives in Ponce earn about the same as the Puerto Rico average ($28,480) and 39% less than the U.S. average ($46,590). At the median the gap is -40% against the U.S. median of $44,770.
| Area | Average | Median | 10th pct. | 90th pct. | Jobs |
|---|---|---|---|---|---|
| Ponce | $28,190 | $26,810 | $21,840 | $35,960 | 900 |
| Puerto Rico | $28,480 | $26,700 | $21,840 | $36,310 | 20,330 |
| United States | $46,590 | $44,770 | $31,750 | $63,590 | 2,595,750 |
State and U.S. rows: BLS statewide and national estimates, May 2025, which include rural areas.
Is Ponce a good place for customer service representatives? Pay vs. cost of living
This job pays 1.0 times the median wage of all jobs in Ponce ($26,940). A typical home costs $103,100, or 3.7 years of this average salary before tax.
Customer Service Representatives salary in other Puerto Rico cities
Ponce ranks 4th of 6 Puerto Rico metro areas for this job; San Juan pays the most ($28,580).
All Customer Service Representatives salaries in Puerto Rico
Highest-paying cities for customer service representatives
San Jose, CA pays this job the most of the metro areas we cover ($63,890).
- San Jose, CA$63,890
- San Francisco, CA$61,320
- Midland, MI$57,930
- Stockton, CA$57,650
- Seattle, WA$56,350
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Customer Service Representatives salary in Ponce: questions
How much do customer service representatives make an hour in Ponce?
$13.55 an hour on average, and $12.89 at the median (BLS, May 2025).
What is the entry-level customer service representatives salary in Ponce?
The lowest-paid 10% earn about $21,840 a year and the 25th percentile is $22,510, a fair guide to starting pay.
Do customer service representatives earn more in Ponce than elsewhere?
The average here is 39% less than the U.S. average for this job ($46,590).
Sources and how to read this page
- Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Ponce, PR (38660). Relative standard error of the mean wage: 1.1%.
- U.S. and statewide figures: BLS OEWS national and state estimates, May 2025, every employer including rural areas.
- Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
- Home value: Census median home value (Zillow does not cover this metro). Typical-wage figure: OEWS all occupations, same metro.
- Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax.
- Job concentration: location quotient 0.85, this job is about as common as in the U.S. overall.
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