Customer Service Representatives pay range in Knoxville
New workers and the lowest-paid 10% earn about $29,650 a year or less, while the top 10% make $60,300 or more. The middle half of customer service representatives in Knoxville earn between $34,420 and $47,720.
- $30K10th
- $34K25th
- $39KMedian
- $48K75th
- $60K90th
median average · bar = middle 50% of workers · how to read it
| Pay level | Per year | Per month | Per hour* |
|---|---|---|---|
| Average | $42,810 | $3,568 | $20.58 |
| Median | $38,840 | $3,237 | $18.67 |
| Entry level (25th percentile) | $34,420 | $2,868 | $16.55 |
| Experienced (75th percentile) | $47,720 | $3,977 | $22.94 |
*Hourly figures assume 2,080 paid hours a year. Hourly to annual salary.
Customer Service Representatives pay in Knoxville vs. Tennessee and the U.S.
Customer service representatives in Knoxville earn 3% less than the Tennessee average ($44,300) and 8% less than the U.S. average ($46,590). At the median the gap is -13% against the U.S. median of $44,770.
| Area | Average | Median | 10th pct. | 90th pct. | Jobs |
|---|---|---|---|---|---|
| Knoxville | $42,810 | $38,840 | $29,650 | $60,300 | 6,640 |
| Tennessee | $44,300 | $42,830 | $31,100 | $60,070 | 59,730 |
| United States | $46,590 | $44,770 | $31,750 | $63,590 | 2,595,750 |
State and U.S. rows: BLS statewide and national estimates, May 2025, which include rural areas.
Customer Service Representatives salary after taxes in Knoxville
On the average salary of $42,810, a single filer in Knoxville takes home about $36,578 a year, or $3,048 a month and $1,407 every two weeks. Taxes take 15% of gross pay.
Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and no state income tax.
Is Knoxville a good place for customer service representatives? Pay vs. cost of living
Prices in the Knoxville area are 7% below the U.S. average (BEA price parity 92.6), so the average $42,810 buys what about $46,247 would buy in a typical U.S. metro. This job pays 0.8 times the median wage of all jobs in Knoxville ($47,080). A typical home costs $367,158, or 8.6 years of this average salary before tax.
Customer Service Representatives salary in other Tennessee cities
Knoxville ranks 4th of 10 Tennessee metro areas for this job; Nashville pays the most ($46,830).
- Nashville$46,830
- Memphis$45,050
- Chattanooga$44,490
- Knoxville$42,810
- Jackson$41,550
- Morristown$41,300
- Clarksville$40,710
- Cleveland$40,210
- Johnson City$39,750
- Kingsport$39,280
Highest-paying cities for customer service representatives
San Jose, CA pays this job the most of the metro areas we cover ($63,890).
- San Jose, CA$63,890
- San Francisco, CA$61,320
- Midland, MI$57,930
- Stockton, CA$57,650
- Seattle, WA$56,350
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Customer Service Representatives salary in Knoxville: questions
How much do customer service representatives make an hour in Knoxville?
$20.58 an hour on average, and $18.67 at the median (BLS, May 2025).
What is the entry-level customer service representatives salary in Knoxville?
The lowest-paid 10% earn about $29,650 a year and the 25th percentile is $34,420, a fair guide to starting pay.
What is the customer service representatives take-home pay in Knoxville?
About $36,578 a year ($3,048 a month) for a single filer on the average salary of $42,810. Tennessee has no state income tax.
Do customer service representatives earn more in Knoxville than elsewhere?
The average here is 8% less than the U.S. average for this job ($46,590).
Sources and how to read this page
- Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Knoxville, TN (28940). Relative standard error of the mean wage: 1.0%.
- U.S. and statewide figures: BLS OEWS national and state estimates, May 2025, every employer including rural areas.
- Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
- Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
- Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and no state income tax.
- Job concentration: location quotient 0.94, this job is about as common as in the U.S. overall.
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