Customer Service Representatives pay range in Charleston
New workers and the lowest-paid 10% earn about $30,800 a year or less, while the top 10% make $55,200 or more. The middle half of customer service representatives in Charleston earn between $34,990 and $46,800.
- $31K10th
- $35K25th
- $37KMedian
- $47K75th
- $55K90th
median average · bar = middle 50% of workers · how to read it
| Pay level | Per year | Per month | Per hour* |
|---|---|---|---|
| Average | $41,540 | $3,462 | $19.97 |
| Median | $37,480 | $3,123 | $18.02 |
| Entry level (25th percentile) | $34,990 | $2,916 | $16.82 |
| Experienced (75th percentile) | $46,800 | $3,900 | $22.50 |
*Hourly figures assume 2,080 paid hours a year. Hourly to annual salary.
Customer Service Representatives pay in Charleston vs. West Virginia and the U.S.
Customer service representatives in Charleston earn about the same as the West Virginia average ($42,430) and 11% less than the U.S. average ($46,590). At the median the gap is -16% against the U.S. median of $44,770.
| Area | Average | Median | 10th pct. | 90th pct. | Jobs |
|---|---|---|---|---|---|
| Charleston | $41,540 | $37,480 | $30,800 | $55,200 | 1,650 |
| West Virginia | $42,430 | $38,430 | $29,590 | $56,970 | 9,860 |
| United States | $46,590 | $44,770 | $31,750 | $63,590 | 2,595,750 |
State and U.S. rows: BLS statewide and national estimates, May 2025, which include rural areas.
Customer Service Representatives salary after taxes in Charleston
On the average salary of $41,540, a single filer in Charleston takes home about $34,465 a year, or $2,872 a month and $1,326 every two weeks. Taxes take 17% of gross pay.
Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules).
Is Charleston a good place for customer service representatives? Pay vs. cost of living
Prices in the Charleston area are 11% below the U.S. average (BEA price parity 88.7), so the average $41,540 buys what about $46,823 would buy in a typical U.S. metro. This job pays 0.8 times the median wage of all jobs in Charleston ($45,830). A typical home costs $148,817, or 3.6 years of this average salary before tax.
Customer Service Representatives salary in other West Virginia cities
Charleston ranks 4th of 7 West Virginia metro areas for this job; Morgantown pays the most ($42,180).
- Morgantown$42,180
- Wheeling$42,110
- Huntington$41,730
- Charleston$41,540
- Parkersburg$41,010
- Weirton$40,870
- Beckley$39,130
All Customer Service Representatives salaries in West Virginia
Highest-paying cities for customer service representatives
San Jose, CA pays this job the most of the metro areas we cover ($63,890).
- San Jose, CA$63,890
- San Francisco, CA$61,320
- Midland, MI$57,930
- Stockton, CA$57,650
- Seattle, WA$56,350
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Customer Service Representatives salary in Charleston: questions
How much do customer service representatives make an hour in Charleston?
$19.97 an hour on average, and $18.02 at the median (BLS, May 2025).
What is the entry-level customer service representatives salary in Charleston?
The lowest-paid 10% earn about $30,800 a year and the 25th percentile is $34,990, a fair guide to starting pay.
What is the customer service representatives take-home pay in Charleston?
About $34,465 a year ($2,872 a month) for a single filer on the average salary of $41,540.
Do customer service representatives earn more in Charleston than elsewhere?
The average here is 11% less than the U.S. average for this job ($46,590).
Sources and how to read this page
- Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Charleston, WV (16620). Relative standard error of the mean wage: 1.0%.
- U.S. and statewide figures: BLS OEWS national and state estimates, May 2025, every employer including rural areas.
- Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
- Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
- Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules).
- Job concentration: location quotient 0.96, this job is about as common as in the U.S. overall.
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