Customer Service Representatives pay range in Birmingham
New workers and the lowest-paid 10% earn about $31,400 a year or less, while the top 10% make $58,660 or more. The middle half of customer service representatives in Birmingham earn between $37,050 and $48,170.
- $31K10th
- $37K25th
- $41KMedian
- $48K75th
- $59K90th
median average · bar = middle 50% of workers · how to read it
| Pay level | Per year | Per month | Per hour* |
|---|---|---|---|
| Average | $43,560 | $3,630 | $20.94 |
| Median | $40,530 | $3,378 | $19.49 |
| Entry level (25th percentile) | $37,050 | $3,088 | $17.81 |
| Experienced (75th percentile) | $48,170 | $4,014 | $23.16 |
*Hourly figures assume 2,080 paid hours a year. Hourly to annual salary.
Customer Service Representatives pay in Birmingham vs. Alabama and the U.S.
Customer service representatives in Birmingham earn 5% more than the Alabama average ($41,290) and 7% less than the U.S. average ($46,590). At the median the gap is -9% against the U.S. median of $44,770.
| Area | Average | Median | 10th pct. | 90th pct. | Jobs |
|---|---|---|---|---|---|
| Birmingham | $43,560 | $40,530 | $31,400 | $58,660 | 9,850 |
| Alabama | $41,290 | $38,400 | $29,920 | $55,670 | 33,290 |
| United States | $46,590 | $44,770 | $31,750 | $63,590 | 2,595,750 |
State and U.S. rows: BLS statewide and national estimates, May 2025, which include rural areas.
Customer Service Representatives salary after taxes in Birmingham
On the average salary of $43,560, a single filer in Birmingham takes home about $35,395 a year, or $2,950 a month and $1,361 every two weeks. Taxes take 19% of gross pay.
Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules). City occupational taxes (for example in Birmingham and Gadsden) are not included.
Is Birmingham a good place for customer service representatives? Pay vs. cost of living
Prices in the Birmingham area are 8% below the U.S. average (BEA price parity 91.6), so the average $43,560 buys what about $47,532 would buy in a typical U.S. metro. This job pays 0.8 times the median wage of all jobs in Birmingham ($47,770). A typical home costs $262,556, or 6.0 years of this average salary before tax.
Customer Service Representatives salary in other Alabama cities
Birmingham ranks 1st of 12 Alabama metro areas for this job, the best-paid in the state.
- Birmingham$43,560
- Decatur$43,060
- Huntsville$42,010
- Tuscaloosa$41,030
- Mobile$40,630
- Daphne$40,440
- Florence$40,000
- Montgomery$39,680
- Auburn$38,620
- Dothan$38,310
Highest-paying cities for customer service representatives
San Jose, CA pays this job the most of the metro areas we cover ($63,890).
- San Jose, CA$63,890
- San Francisco, CA$61,320
- Midland, MI$57,930
- Stockton, CA$57,650
- Seattle, WA$56,350
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Customer Service Representatives salary in Birmingham: questions
How much do customer service representatives make an hour in Birmingham?
$20.94 an hour on average, and $19.49 at the median (BLS, May 2025).
What is the entry-level customer service representatives salary in Birmingham?
The lowest-paid 10% earn about $31,400 a year and the 25th percentile is $37,050, a fair guide to starting pay.
What is the customer service representatives take-home pay in Birmingham?
About $35,395 a year ($2,950 a month) for a single filer on the average salary of $43,560. City occupational taxes (for example in Birmingham and Gadsden) are not included.
Do customer service representatives earn more in Birmingham than elsewhere?
The average here is 7% less than the U.S. average for this job ($46,590).
Sources and how to read this page
- Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Birmingham, AL (13820). Relative standard error of the mean wage: 0.8%.
- U.S. and statewide figures: BLS OEWS national and state estimates, May 2025, every employer including rural areas.
- Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
- Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
- Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules). City occupational taxes (for example in Birmingham and Gadsden) are not included.
- Job concentration: location quotient 1.13, this job is about as common as in the U.S. overall.
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