SOC 43-4051 · Montgomery, AL metro

Customer Service Representatives Salary in Montgomery, AL

The average salary for customer service representatives in Montgomery, Alabama is $39,680 a year ($19.08 an hour), according to BLS estimates for May 2025. The median is $36,960: half of the 2,500 people in this job in the Montgomery, AL metro area earn more than that, half earn less. That average is 15% less than the U.S. average for this job ($46,590).

$39,680average per year

$19.08 / hourMedian $36,960Take-home ≈ $32,448

  • $30K10th
  • $32K25th
  • $37KMedian
  • $46K75th
  • $53K90th

median average · bar = middle 50% of workers · how to read it

2,500people in this job
-15%vs U.S. average
#8 of 12Alabama metros
90cost of living (U.S. = 100)
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Customer Service Representatives pay range in Montgomery

New workers and the lowest-paid 10% earn about $29,890 a year or less, while the top 10% make $52,870 or more. The middle half of customer service representatives in Montgomery earn between $31,610 and $45,550.

  • $30K10th
  • $32K25th
  • $37KMedian
  • $46K75th
  • $53K90th

median average · bar = middle 50% of workers · how to read it

Pay levelPer yearPer monthPer hour*
Average$39,680$3,307$19.08
Median$36,960$3,080$17.77
Entry level (25th percentile)$31,610$2,634$15.20
Experienced (75th percentile)$45,550$3,796$21.90

*Hourly figures assume 2,080 paid hours a year. Hourly to annual salary.

Customer Service Representatives pay in Montgomery vs. Alabama and the U.S.

Customer service representatives in Montgomery earn 4% less than the Alabama average ($41,290) and 15% less than the U.S. average ($46,590). At the median the gap is -17% against the U.S. median of $44,770.

AreaAverageMedian10th pct.90th pct.Jobs
Montgomery$39,680$36,960$29,890$52,8702,500
Alabama$41,290$38,400$29,920$55,67033,290
United States$46,590$44,770$31,750$63,5902,595,750

State and U.S. rows: BLS statewide and national estimates, May 2025, which include rural areas.

Customer Service Representatives salary after taxes in Montgomery

On the average salary of $39,680, a single filer in Montgomery takes home about $32,448 a year, or $2,704 a month and $1,248 every two weeks. Taxes take 18% of gross pay.

Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules). City occupational taxes (for example in Birmingham and Gadsden) are not included.

Alabama paycheck calculator: try your own salary

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Is Montgomery a good place for customer service representatives? Pay vs. cost of living

Prices in the Montgomery area are 10% below the U.S. average (BEA price parity 89.7), so the average $39,680 buys what about $44,245 would buy in a typical U.S. metro. This job pays 0.8 times the median wage of all jobs in Montgomery ($44,950). A typical home costs $214,099, or 5.4 years of this average salary before tax.

See what $39,680 is worth in another city

Customer Service Representatives salary in other Alabama cities

Montgomery ranks 8th of 12 Alabama metro areas for this job; Birmingham pays the most ($43,560).

All Customer Service Representatives salaries in Alabama

Highest-paying cities for customer service representatives

San Jose, CA pays this job the most of the metro areas we cover ($63,890).

Customer Service Representatives salary by city

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Reviewed before it counts. Customer Service Representatives in Montgomery, AL.

Customer Service Representatives salary in Montgomery: questions

How much do customer service representatives make an hour in Montgomery?

$19.08 an hour on average, and $17.77 at the median (BLS, May 2025).

What is the entry-level customer service representatives salary in Montgomery?

The lowest-paid 10% earn about $29,890 a year and the 25th percentile is $31,610, a fair guide to starting pay.

What is the customer service representatives take-home pay in Montgomery?

About $32,448 a year ($2,704 a month) for a single filer on the average salary of $39,680. City occupational taxes (for example in Birmingham and Gadsden) are not included.

Do customer service representatives earn more in Montgomery than elsewhere?

The average here is 15% less than the U.S. average for this job ($46,590).

Sources and how to read this page

  • Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Montgomery, AL (33860). Relative standard error of the mean wage: 1.1%.
  • U.S. and statewide figures: BLS OEWS national and state estimates, May 2025, every employer including rural areas.
  • Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
  • Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
  • Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules). City occupational taxes (for example in Birmingham and Gadsden) are not included.
  • Job concentration: location quotient 0.91, this job is about as common as in the U.S. overall.

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