Customer Service Representatives pay range in Erie
New workers and the lowest-paid 10% earn about $31,110 a year or less, while the top 10% make $57,880 or more. The middle half of customer service representatives in Erie earn between $35,520 and $48,950.
- $31K10th
- $36K25th
- $42KMedian
- $49K75th
- $58K90th
median average · bar = middle 50% of workers · how to read it
| Pay level | Per year | Per month | Per hour* |
|---|---|---|---|
| Average | $43,470 | $3,622 | $20.90 |
| Median | $41,720 | $3,477 | $20.06 |
| Entry level (25th percentile) | $35,520 | $2,960 | $17.08 |
| Experienced (75th percentile) | $48,950 | $4,079 | $23.53 |
*Hourly figures assume 2,080 paid hours a year. Hourly to annual salary.
Customer Service Representatives pay in Erie vs. Pennsylvania and the U.S.
Customer service representatives in Erie earn 6% less than the Pennsylvania average ($46,260) and 7% less than the U.S. average ($46,590). At the median the gap is -7% against the U.S. median of $44,770.
| Area | Average | Median | 10th pct. | 90th pct. | Jobs |
|---|---|---|---|---|---|
| Erie | $43,470 | $41,720 | $31,110 | $57,880 | 1,610 |
| Pennsylvania | $46,260 | $44,630 | $31,430 | $63,370 | 94,340 |
| United States | $46,590 | $44,770 | $31,750 | $63,590 | 2,595,750 |
State and U.S. rows: BLS statewide and national estimates, May 2025, which include rural areas.
Customer Service Representatives salary after taxes in Erie
On the average salary of $43,470, a single filer in Erie takes home about $35,774 a year, or $2,981 a month and $1,376 every two weeks. Taxes take 18% of gross pay.
Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules). Local earned income taxes (for example Philadelphia's wage tax) are not included.
Is Erie a good place for customer service representatives? Pay vs. cost of living
Prices in the Erie area are 9% below the U.S. average (BEA price parity 91.0), so the average $43,470 buys what about $47,795 would buy in a typical U.S. metro. This job pays 0.9 times the median wage of all jobs in Erie ($44,460). A typical home costs $224,109, or 5.2 years of this average salary before tax.
Customer Service Representatives salary in other Pennsylvania cities
Erie ranks 10th of 16 Pennsylvania metro areas for this job; Philadelphia pays the most ($49,100).
- Philadelphia$49,100
- Lancaster$45,650
- Allentown$45,620
- Reading$45,000
- Gettysburg$44,930
- Pittsburgh$44,770
- York$44,550
- Harrisburg$44,260
- Scranton$43,550
- Erie$43,470
All Customer Service Representatives salaries in Pennsylvania
Highest-paying cities for customer service representatives
San Jose, CA pays this job the most of the metro areas we cover ($63,890).
- San Jose, CA$63,890
- San Francisco, CA$61,320
- Midland, MI$57,930
- Stockton, CA$57,650
- Seattle, WA$56,350
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Customer Service Representatives salary in Erie: questions
How much do customer service representatives make an hour in Erie?
$20.90 an hour on average, and $20.06 at the median (BLS, May 2025).
What is the entry-level customer service representatives salary in Erie?
The lowest-paid 10% earn about $31,110 a year and the 25th percentile is $35,520, a fair guide to starting pay.
What is the customer service representatives take-home pay in Erie?
About $35,774 a year ($2,981 a month) for a single filer on the average salary of $43,470. Local earned income taxes (for example Philadelphia's wage tax) are not included.
Do customer service representatives earn more in Erie than elsewhere?
The average here is 7% less than the U.S. average for this job ($46,590).
Sources and how to read this page
- Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Erie, PA (21500). Relative standard error of the mean wage: 1.1%.
- U.S. and statewide figures: BLS OEWS national and state estimates, May 2025, every employer including rural areas.
- Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
- Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
- Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules). Local earned income taxes (for example Philadelphia's wage tax) are not included.
- Job concentration: location quotient 0.80, this job is less common than in the U.S. overall (location quotient 0.80).
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