Customer Service Representatives pay range in Philadelphia
New workers and the lowest-paid 10% earn about $34,040 a year or less, while the top 10% make $67,650 or more. The middle half of customer service representatives in Philadelphia earn between $38,080 and $57,160.
- $34K10th
- $38K25th
- $47KMedian
- $57K75th
- $68K90th
median average · bar = middle 50% of workers · how to read it
| Pay level | Per year | Per month | Per hour* |
|---|---|---|---|
| Average | $49,100 | $4,092 | $23.61 |
| Median | $47,070 | $3,922 | $22.63 |
| Entry level (25th percentile) | $38,080 | $3,173 | $18.31 |
| Experienced (75th percentile) | $57,160 | $4,763 | $27.48 |
*Hourly figures assume 2,080 paid hours a year. Hourly to annual salary.
Customer Service Representatives pay in Philadelphia vs. Pennsylvania and the U.S.
Customer service representatives in Philadelphia earn 6% more than the Pennsylvania average ($46,260) and 5% more than the U.S. average ($46,590). At the median the gap is +5% against the U.S. median of $44,770.
| Area | Average | Median | 10th pct. | 90th pct. | Jobs |
|---|---|---|---|---|---|
| Philadelphia | $49,100 | $47,070 | $34,040 | $67,650 | 41,740 |
| Pennsylvania | $46,260 | $44,630 | $31,430 | $63,370 | 94,340 |
| United States | $46,590 | $44,770 | $31,750 | $63,590 | 2,595,750 |
State and U.S. rows: BLS statewide and national estimates, May 2025, which include rural areas.
Customer Service Representatives salary after taxes in Philadelphia
On the average salary of $49,100, a single filer in Philadelphia takes home about $40,124 a year, or $3,344 a month and $1,543 every two weeks. Taxes take 18% of gross pay.
The Philadelphia-Camden-Wilmington, PA-NJ-DE-MD metro area crosses state lines, so take-home pay depends on the state where you work:
| State | Per year | Per month |
|---|---|---|
| Working in NJ | $40,467 | $3,372 |
| Working in PA | $40,124 | $3,344 |
| Working in MD | $39,511 | $3,293 |
| Working in DE | $39,474 | $3,289 |
Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules). Local earned income taxes (for example Philadelphia's wage tax) are not included.
Is Philadelphia a good place for customer service representatives? Pay vs. cost of living
Prices in the Philadelphia area are 3% above the U.S. average (BEA price parity 102.6), so the average $49,100 buys what about $47,877 would buy in a typical U.S. metro. This job pays 0.9 times the median wage of all jobs in Philadelphia ($54,310). A typical home costs $390,463, or 8.0 years of this average salary before tax.
Customer Service Representatives salary in other Pennsylvania cities
Philadelphia ranks 1st of 16 Pennsylvania metro areas for this job, the best-paid in the state.
- Philadelphia$49,100
- Lancaster$45,650
- Allentown$45,620
- Reading$45,000
- Gettysburg$44,930
- Pittsburgh$44,770
- York$44,550
- Harrisburg$44,260
- Scranton$43,550
- Erie$43,470
All Customer Service Representatives salaries in Pennsylvania
Highest-paying cities for customer service representatives
San Jose, CA pays this job the most of the metro areas we cover ($63,890).
- San Jose, CA$63,890
- San Francisco, CA$61,320
- Midland, MI$57,930
- Stockton, CA$57,650
- Seattle, WA$56,350
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Customer Service Representatives salary in Philadelphia: questions
How much do customer service representatives make an hour in Philadelphia?
$23.61 an hour on average, and $22.63 at the median (BLS, May 2025).
What is the entry-level customer service representatives salary in Philadelphia?
The lowest-paid 10% earn about $34,040 a year and the 25th percentile is $38,080, a fair guide to starting pay.
What is the customer service representatives take-home pay in Philadelphia?
About $40,124 a year ($3,344 a month) for a single filer on the average salary of $49,100. Local earned income taxes (for example Philadelphia's wage tax) are not included.
Do customer service representatives earn more in Philadelphia than elsewhere?
The average here is 5% more than the U.S. average for this job ($46,590).
Sources and how to read this page
- Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Philadelphia-Camden-Wilmington, PA-NJ-DE-MD (37980). Relative standard error of the mean wage: 0.7%.
- U.S. and statewide figures: BLS OEWS national and state estimates, May 2025, every employer including rural areas.
- Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
- Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
- Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules). Local earned income taxes (for example Philadelphia's wage tax) are not included.
- Job concentration: location quotient 0.86, this job is about as common as in the U.S. overall.
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