Customer Service Representatives pay range in Johnstown
New workers and the lowest-paid 10% earn about $28,700 a year or less, while the top 10% make $51,480 or more. The middle half of customer service representatives in Johnstown earn between $30,720 and $43,260.
- $29K10th
- $31K25th
- $37KMedian
- $43K75th
- $51K90th
median average · bar = middle 50% of workers · how to read it
| Pay level | Per year | Per month | Per hour* |
|---|---|---|---|
| Average | $38,620 | $3,218 | $18.57 |
| Median | $37,340 | $3,112 | $17.95 |
| Entry level (25th percentile) | $30,720 | $2,560 | $14.77 |
| Experienced (75th percentile) | $43,260 | $3,605 | $20.80 |
*Hourly figures assume 2,080 paid hours a year. Hourly to annual salary.
Customer Service Representatives pay in Johnstown vs. Pennsylvania and the U.S.
Customer service representatives in Johnstown earn 17% less than the Pennsylvania average ($46,260) and 17% less than the U.S. average ($46,590). At the median the gap is -17% against the U.S. median of $44,770.
| Area | Average | Median | 10th pct. | 90th pct. | Jobs |
|---|---|---|---|---|---|
| Johnstown | $38,620 | $37,340 | $28,700 | $51,480 | 610 |
| Pennsylvania | $46,260 | $44,630 | $31,430 | $63,370 | 94,340 |
| United States | $46,590 | $44,770 | $31,750 | $63,590 | 2,595,750 |
State and U.S. rows: BLS statewide and national estimates, May 2025, which include rural areas.
Customer Service Representatives salary after taxes in Johnstown
On the average salary of $38,620, a single filer in Johnstown takes home about $32,026 a year, or $2,669 a month and $1,232 every two weeks. Taxes take 17% of gross pay.
Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules). Local earned income taxes (for example Philadelphia's wage tax) are not included.
Is Johnstown a good place for customer service representatives? Pay vs. cost of living
Prices in the Johnstown area are 14% below the U.S. average (BEA price parity 85.9), so the average $38,620 buys what about $44,944 would buy in a typical U.S. metro. This job pays 0.8 times the median wage of all jobs in Johnstown ($44,110). A typical home costs $107,146, or 2.8 years of this average salary before tax.
Customer Service Representatives salary in other Pennsylvania cities
Johnstown ranks 16th of 16 Pennsylvania metro areas for this job; Philadelphia pays the most ($49,100).
- Philadelphia$49,100
- Lancaster$45,650
- Allentown$45,620
- Reading$45,000
- Gettysburg$44,930
- Pittsburgh$44,770
- York$44,550
- Harrisburg$44,260
- Scranton$43,550
- Johnstown$38,620
All Customer Service Representatives salaries in Pennsylvania
Highest-paying cities for customer service representatives
San Jose, CA pays this job the most of the metro areas we cover ($63,890).
- San Jose, CA$63,890
- San Francisco, CA$61,320
- Midland, MI$57,930
- Stockton, CA$57,650
- Seattle, WA$56,350
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Customer Service Representatives salary in Johnstown: questions
How much do customer service representatives make an hour in Johnstown?
$18.57 an hour on average, and $17.95 at the median (BLS, May 2025).
What is the entry-level customer service representatives salary in Johnstown?
The lowest-paid 10% earn about $28,700 a year and the 25th percentile is $30,720, a fair guide to starting pay.
What is the customer service representatives take-home pay in Johnstown?
About $32,026 a year ($2,669 a month) for a single filer on the average salary of $38,620. Local earned income taxes (for example Philadelphia's wage tax) are not included.
Do customer service representatives earn more in Johnstown than elsewhere?
The average here is 17% less than the U.S. average for this job ($46,590).
Sources and how to read this page
- Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Johnstown, PA (27780). Relative standard error of the mean wage: 2.3%.
- U.S. and statewide figures: BLS OEWS national and state estimates, May 2025, every employer including rural areas.
- Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
- Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
- Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules). Local earned income taxes (for example Philadelphia's wage tax) are not included.
- Job concentration: location quotient 0.76, this job is less common than in the U.S. overall (location quotient 0.76).
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