Customer Service Representatives pay range in Pittsfield
New workers and the lowest-paid 10% earn about $34,350 a year or less, while the top 10% make $64,360 or more. The middle half of customer service representatives in Pittsfield earn between $38,010 and $56,860.
- $34K10th
- $38K25th
- $45KMedian
- $57K75th
- $64K90th
median average · bar = middle 50% of workers · how to read it
| Pay level | Per year | Per month | Per hour* |
|---|---|---|---|
| Average | $47,760 | $3,980 | $22.96 |
| Median | $44,650 | $3,721 | $21.47 |
| Entry level (25th percentile) | $38,010 | $3,168 | $18.27 |
| Experienced (75th percentile) | $56,860 | $4,738 | $27.34 |
*Hourly figures assume 2,080 paid hours a year. Hourly to annual salary.
Customer Service Representatives pay in Pittsfield vs. Massachusetts and the U.S.
Customer service representatives in Pittsfield earn 9% less than the Massachusetts average ($52,750) and about the same as the U.S. average ($46,590). At the median the gap is -0% against the U.S. median of $44,770.
| Area | Average | Median | 10th pct. | 90th pct. | Jobs |
|---|---|---|---|---|---|
| Pittsfield | $47,760 | $44,650 | $34,350 | $64,360 | 680 |
| Massachusetts | $52,750 | $49,120 | $35,440 | $74,880 | 49,990 |
| United States | $46,590 | $44,770 | $31,750 | $63,590 | 2,595,750 |
State and U.S. rows: BLS statewide and national estimates, May 2025, which include rural areas.
Customer Service Representatives salary after taxes in Pittsfield
On the average salary of $47,760, a single filer in Pittsfield takes home about $38,487 a year, or $3,207 a month and $1,480 every two weeks. Taxes take 19% of gross pay.
Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules). Massachusetts Paid Family and Medical Leave premiums are not included.
Is Pittsfield a good place for customer service representatives? Pay vs. cost of living
Prices in the Pittsfield area are 5% below the U.S. average (BEA price parity 95.1), so the average $47,760 buys what about $50,218 would buy in a typical U.S. metro. This job pays 0.9 times the median wage of all jobs in Pittsfield ($51,860). A typical home costs $391,817, or 8.2 years of this average salary before tax.
Customer Service Representatives salary in other Massachusetts cities
Pittsfield ranks 4th of 6 Massachusetts metro areas for this job; Boston pays the most ($53,740).
- Boston$53,740
- Barnstable$50,560
- Worcester$50,020
- Pittsfield$47,760
- Springfield$47,740
- Amherst$46,320
All Customer Service Representatives salaries in Massachusetts
Highest-paying cities for customer service representatives
San Jose, CA pays this job the most of the metro areas we cover ($63,890).
- San Jose, CA$63,890
- San Francisco, CA$61,320
- Midland, MI$57,930
- Stockton, CA$57,650
- Seattle, WA$56,350
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Customer Service Representatives salary in Pittsfield: questions
How much do customer service representatives make an hour in Pittsfield?
$22.96 an hour on average, and $21.47 at the median (BLS, May 2025).
What is the entry-level customer service representatives salary in Pittsfield?
The lowest-paid 10% earn about $34,350 a year and the 25th percentile is $38,010, a fair guide to starting pay.
What is the customer service representatives take-home pay in Pittsfield?
About $38,487 a year ($3,207 a month) for a single filer on the average salary of $47,760. Massachusetts Paid Family and Medical Leave premiums are not included.
Do customer service representatives earn more in Pittsfield than elsewhere?
The average here is about the same as the U.S. average for this job ($46,590).
Sources and how to read this page
- Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Pittsfield, MA (38340). Relative standard error of the mean wage: 1.2%.
- U.S. and statewide figures: BLS OEWS national and state estimates, May 2025, every employer including rural areas.
- Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
- Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
- Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules). Massachusetts Paid Family and Medical Leave premiums are not included.
- Job concentration: location quotient 0.72, this job is less common than in the U.S. overall (location quotient 0.72).
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