Customer Service Representatives pay range in Durham
New workers and the lowest-paid 10% earn about $31,840 a year or less, while the top 10% make $62,360 or more. The middle half of customer service representatives in Durham earn between $37,180 and $52,890.
- $32K10th
- $37K25th
- $47KMedian
- $53K75th
- $62K90th
median average · bar = middle 50% of workers · how to read it
| Pay level | Per year | Per month | Per hour* |
|---|---|---|---|
| Average | $47,060 | $3,922 | $22.62 |
| Median | $46,800 | $3,900 | $22.50 |
| Entry level (25th percentile) | $37,180 | $3,098 | $17.88 |
| Experienced (75th percentile) | $52,890 | $4,408 | $25.43 |
*Hourly figures assume 2,080 paid hours a year. Hourly to annual salary.
Customer Service Representatives pay in Durham vs. North Carolina and the U.S.
Customer service representatives in Durham earn 8% more than the North Carolina average ($43,450) and about the same as the U.S. average ($46,590). At the median the gap is +5% against the U.S. median of $44,770.
| Area | Average | Median | 10th pct. | 90th pct. | Jobs |
|---|---|---|---|---|---|
| Durham | $47,060 | $46,800 | $31,840 | $62,360 | 4,660 |
| North Carolina | $43,450 | $40,240 | $30,200 | $59,820 | 89,510 |
| United States | $46,590 | $44,770 | $31,750 | $63,590 | 2,595,750 |
State and U.S. rows: BLS statewide and national estimates, May 2025, which include rural areas.
Customer Service Representatives salary after taxes in Durham
On the average salary of $47,060, a single filer in Durham takes home about $38,624 a year, or $3,219 a month and $1,486 every two weeks. Taxes take 18% of gross pay.
Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules).
Is Durham a good place for customer service representatives? Pay vs. cost of living
Prices in the Durham area are 2% below the U.S. average (BEA price parity 97.6), so the average $47,060 buys what about $48,231 would buy in a typical U.S. metro. This job pays 0.8 times the median wage of all jobs in Durham ($60,720). A typical home costs $414,340, or 8.8 years of this average salary before tax.
Customer Service Representatives salary in other North Carolina cities
Durham ranks 1st of 15 North Carolina metro areas for this job, the best-paid in the state.
- Durham$47,060
- Charlotte$46,080
- Raleigh$45,710
- Greensboro$43,620
- Burlington$41,890
- Winston-Salem$41,700
- Asheville$41,560
- Wilmington$41,250
- Hickory$41,150
- Rocky Mount$39,930
All Customer Service Representatives salaries in North Carolina
Highest-paying cities for customer service representatives
San Jose, CA pays this job the most of the metro areas we cover ($63,890).
- San Jose, CA$63,890
- San Francisco, CA$61,320
- Midland, MI$57,930
- Stockton, CA$57,650
- Seattle, WA$56,350
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Customer Service Representatives salary in Durham: questions
How much do customer service representatives make an hour in Durham?
$22.62 an hour on average, and $22.50 at the median (BLS, May 2025).
What is the entry-level customer service representatives salary in Durham?
The lowest-paid 10% earn about $31,840 a year and the 25th percentile is $37,180, a fair guide to starting pay.
What is the customer service representatives take-home pay in Durham?
About $38,624 a year ($3,219 a month) for a single filer on the average salary of $47,060.
Do customer service representatives earn more in Durham than elsewhere?
The average here is about the same as the U.S. average for this job ($46,590).
Sources and how to read this page
- Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Durham-Chapel Hill, NC (20500). Relative standard error of the mean wage: 0.8%.
- U.S. and statewide figures: BLS OEWS national and state estimates, May 2025, every employer including rural areas.
- Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
- Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
- Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules).
- Job concentration: location quotient 0.81, this job is about as common as in the U.S. overall.
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