Customer Service Representatives pay range in Rocky Mount
New workers and the lowest-paid 10% earn about $28,410 a year or less, while the top 10% make $58,170 or more. The middle half of customer service representatives in Rocky Mount earn between $34,220 and $45,460.
- $28K10th
- $34K25th
- $35KMedian
- $45K75th
- $58K90th
median average · bar = middle 50% of workers · how to read it
| Pay level | Per year | Per month | Per hour* |
|---|---|---|---|
| Average | $39,930 | $3,328 | $19.20 |
| Median | $34,680 | $2,890 | $16.67 |
| Entry level (25th percentile) | $34,220 | $2,852 | $16.45 |
| Experienced (75th percentile) | $45,460 | $3,788 | $21.86 |
*Hourly figures assume 2,080 paid hours a year. Hourly to annual salary.
Customer Service Representatives pay in Rocky Mount vs. North Carolina and the U.S.
Customer service representatives in Rocky Mount earn 8% less than the North Carolina average ($43,450) and 14% less than the U.S. average ($46,590). At the median the gap is -23% against the U.S. median of $44,770.
| Area | Average | Median | 10th pct. | 90th pct. | Jobs |
|---|---|---|---|---|---|
| Rocky Mount | $39,930 | $34,680 | $28,410 | $58,170 | 730 |
| North Carolina | $43,450 | $40,240 | $30,200 | $59,820 | 89,510 |
| United States | $46,590 | $44,770 | $31,750 | $63,590 | 2,595,750 |
State and U.S. rows: BLS statewide and national estimates, May 2025, which include rural areas.
Customer Service Representatives salary after taxes in Rocky Mount
On the average salary of $39,930, a single filer in Rocky Mount takes home about $33,179 a year, or $2,765 a month and $1,276 every two weeks. Taxes take 17% of gross pay.
Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules).
Is Rocky Mount a good place for customer service representatives? Pay vs. cost of living
Prices in the Rocky Mount area are 12% below the U.S. average (BEA price parity 88.0), so the average $39,930 buys what about $45,369 would buy in a typical U.S. metro. This job pays 0.8 times the median wage of all jobs in Rocky Mount ($43,960). A typical home costs $201,686, or 5.1 years of this average salary before tax.
Customer Service Representatives salary in other North Carolina cities
Rocky Mount ranks 10th of 15 North Carolina metro areas for this job; Durham pays the most ($47,060).
- Durham$47,060
- Charlotte$46,080
- Raleigh$45,710
- Greensboro$43,620
- Burlington$41,890
- Winston-Salem$41,700
- Asheville$41,560
- Wilmington$41,250
- Hickory$41,150
- Rocky Mount$39,930
All Customer Service Representatives salaries in North Carolina
Highest-paying cities for customer service representatives
San Jose, CA pays this job the most of the metro areas we cover ($63,890).
- San Jose, CA$63,890
- San Francisco, CA$61,320
- Midland, MI$57,930
- Stockton, CA$57,650
- Seattle, WA$56,350
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Customer Service Representatives salary in Rocky Mount: questions
How much do customer service representatives make an hour in Rocky Mount?
$19.20 an hour on average, and $16.67 at the median (BLS, May 2025).
What is the entry-level customer service representatives salary in Rocky Mount?
The lowest-paid 10% earn about $28,410 a year and the 25th percentile is $34,220, a fair guide to starting pay.
What is the customer service representatives take-home pay in Rocky Mount?
About $33,179 a year ($2,765 a month) for a single filer on the average salary of $39,930.
Do customer service representatives earn more in Rocky Mount than elsewhere?
The average here is 14% less than the U.S. average for this job ($46,590).
Sources and how to read this page
- Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Rocky Mount, NC (40580). Relative standard error of the mean wage: 1.8%.
- U.S. and statewide figures: BLS OEWS national and state estimates, May 2025, every employer including rural areas.
- Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
- Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
- Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules).
- Job concentration: location quotient 0.80, this job is less common than in the U.S. overall (location quotient 0.80).
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