Customer Service Representatives pay range in Wilmington
New workers and the lowest-paid 10% earn about $29,400 a year or less, while the top 10% make $56,470 or more. The middle half of customer service representatives in Wilmington earn between $34,680 and $46,290.
- $29K10th
- $35K25th
- $38KMedian
- $46K75th
- $56K90th
median average · bar = middle 50% of workers · how to read it
| Pay level | Per year | Per month | Per hour* |
|---|---|---|---|
| Average | $41,250 | $3,438 | $19.83 |
| Median | $38,100 | $3,175 | $18.32 |
| Entry level (25th percentile) | $34,680 | $2,890 | $16.67 |
| Experienced (75th percentile) | $46,290 | $3,858 | $22.25 |
*Hourly figures assume 2,080 paid hours a year. Hourly to annual salary.
Customer Service Representatives pay in Wilmington vs. North Carolina and the U.S.
Customer service representatives in Wilmington earn 5% less than the North Carolina average ($43,450) and 11% less than the U.S. average ($46,590). At the median the gap is -15% against the U.S. median of $44,770.
| Area | Average | Median | 10th pct. | 90th pct. | Jobs |
|---|---|---|---|---|---|
| Wilmington | $41,250 | $38,100 | $29,400 | $56,470 | 2,850 |
| North Carolina | $43,450 | $40,240 | $30,200 | $59,820 | 89,510 |
| United States | $46,590 | $44,770 | $31,750 | $63,590 | 2,595,750 |
State and U.S. rows: BLS statewide and national estimates, May 2025, which include rural areas.
Customer Service Representatives salary after taxes in Wilmington
On the average salary of $41,250, a single filer in Wilmington takes home about $34,187 a year, or $2,849 a month and $1,315 every two weeks. Taxes take 17% of gross pay.
Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules).
Is Wilmington a good place for customer service representatives? Pay vs. cost of living
Prices in the Wilmington area are 4% below the U.S. average (BEA price parity 96.4), so the average $41,250 buys what about $42,781 would buy in a typical U.S. metro. This job pays 0.8 times the median wage of all jobs in Wilmington ($45,800). A typical home costs $446,210, or 10.8 years of this average salary before tax.
Customer Service Representatives salary in other North Carolina cities
Wilmington ranks 8th of 15 North Carolina metro areas for this job; Durham pays the most ($47,060).
- Durham$47,060
- Charlotte$46,080
- Raleigh$45,710
- Greensboro$43,620
- Burlington$41,890
- Winston-Salem$41,700
- Asheville$41,560
- Wilmington$41,250
- Hickory$41,150
- Rocky Mount$39,930
All Customer Service Representatives salaries in North Carolina
Highest-paying cities for customer service representatives
San Jose, CA pays this job the most of the metro areas we cover ($63,890).
- San Jose, CA$63,890
- San Francisco, CA$61,320
- Midland, MI$57,930
- Stockton, CA$57,650
- Seattle, WA$56,350
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Customer Service Representatives salary in Wilmington: questions
How much do customer service representatives make an hour in Wilmington?
$19.83 an hour on average, and $18.32 at the median (BLS, May 2025).
What is the entry-level customer service representatives salary in Wilmington?
The lowest-paid 10% earn about $29,400 a year and the 25th percentile is $34,680, a fair guide to starting pay.
What is the customer service representatives take-home pay in Wilmington?
About $34,187 a year ($2,849 a month) for a single filer on the average salary of $41,250.
Do customer service representatives earn more in Wilmington than elsewhere?
The average here is 11% less than the U.S. average for this job ($46,590).
Sources and how to read this page
- Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Wilmington, NC (48900). Relative standard error of the mean wage: 1.3%.
- U.S. and statewide figures: BLS OEWS national and state estimates, May 2025, every employer including rural areas.
- Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
- Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
- Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules).
- Job concentration: location quotient 0.89, this job is about as common as in the U.S. overall.
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